Privacy Policy
This Privacy Policy explains how TRIPL3 A GROUP LTD (“TRIPL3 A”, “we”, “our”, or “us”) collects, uses, stores, and protects personal data when you interact with our website, services, and communications.
We operate across the automotive, yachting, and aviation sectors, providing bespoke, private-client services strictly by request. We are committed to handling personal data with discretion, transparency, and in full compliance with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Data Controller
For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is:
TRIPL3 A GROUP LTD
60 Tottenham Court Road, Suite 6705a
Fitzrovia, London
W1T 2EW
United Kingdom
Email: concierge@tripl3a.co.uk
2. Personal Data We Collect
We may collect and process the following categories of personal data, depending on how you interact with TRIPL3 A:
• Identity Data – such as your name and title, where voluntarily provided
• Contact Data – such as email address and telephone number
• Enquiry Data – information submitted through enquiry forms or direct correspondence
• Transaction Data – limited payment-related information processed securely by third-party payment providers
• Technical Data – basic information such as IP address, browser type, and device information, collected automatically for security and performance purposes
We do not intentionally collect special category data, nor do we collect personal data relating to minors.
3. How We Use Your Data
We use personal data strictly for legitimate business purposes, including:
• Responding to enquiries and concierge requests
• Assessing eligibility for private client services
• Managing client relationships and communications
• Processing payments through secure third-party providers
• Complying with legal, regulatory, and contractual obligations
• Maintaining the security and integrity of our digital platforms
We do not use personal data for automated decision-making or profiling.
4. Legal Basis for Processing
We process personal data only where we have a lawful basis to do so under the UK GDPR. These lawful bases include:
• Performance of a contract or steps taken at your request prior to entering into a contract
• Compliance with legal or regulatory obligations
• Our legitimate interests in operating and protecting our business, provided those interests do not override your rights and freedoms
Where consent is required by law, we will obtain it explicitly and allow it to be withdrawn at any time.
5. Data Sharing and Third Parties
We do not sell, rent, or trade personal data.
Personal data may be shared only where necessary and appropriate, including with:
• Trusted service providers who support our operations under confidentiality obligations
• Secure payment processors, such as Stripe and PayPal, for the purpose of processing transactions
• Legal or regulatory authorities where disclosure is required by law
All third parties are required to handle personal data in accordance with applicable data protection laws.
6. Data Retention
We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the provision of services, compliance with legal obligations, and the resolution of disputes.
Retention periods may vary depending on the nature of the data and applicable legal or regulatory requirements. When personal data is no longer required, it is securely deleted or anonymised.
7. Your Data Protection Rights
Under the UK GDPR, you have certain rights in relation to your personal data. These include the right to:
• Request access to your personal data
• Request correction of inaccurate or incomplete data
• Request erasure of your personal data, where applicable
• Object to or restrict the processing of your personal data
• Request the transfer of your personal data to another party
To exercise any of these rights, please contact us using the details provided in this Privacy Policy. We may need to verify your identity before responding to a request.
8. Complaints and Supervisory Authority
If you have concerns about how we handle your personal data, we encourage you to contact us first so that we may address the matter directly.
You also have the right to lodge a complaint with the UK supervisory authority for data protection matters:
Information Commissioner’s Office (ICO)
Website: www.ico.org.uk
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal, regulatory, or operational requirements.
Any updates will be published on this page, and the revised version will become effective upon publication.